Chat Content Moderator

As a Content Moderator you will be moderating user generated content from AI chat bot queries. Rating the value of responses received, and reviewing for inappropriate responses or content.

What you will do

• Moderating Text, Images, and Video queries and responses from an AI Chat Bot.
• Follow posted policies, processes, and guidelines in regards to content.
• This position will involve reviewing user posted content, which may include content of an egregious or offensive nature, flagging, and removing that content as necessary. You will come into contact with egregious content as part of this job, and a strong sense of maturity and resilience is a must.

Experience and Qualifications:

• Ability to remain neutral on content as defined by company policies and procedures, while keeping personal opinions outside of the decision-making process.
• Recognize trends and patterns, raising issues in a timely manner
• STRONG written communication skills
• Strong verbal communication skills
• Strong knowledge of internet culture, familiarity with common acronyms etc.
• Ability to adapt quickly, with a strong technical sense to pick up new trends, tools, and processes easily.

To qualify
⦁ You must have a high school diploma or equivalent.
⦁ Prior Content Moderation or Public Forum Moderation of some type is required (6 months - 1 year)
⦁ Be willing to work under an immediate supervisor. Accept and learn from feedback �?? we are all in this together and growth is guaranteed!
⦁ We will pay you to complete online training, but you must commit to attending �?? 100%, no missed time
⦁ Be able to complete and pass a background check

TECHNICAL REQUIREMENTS
⦁ Desktop or laptop (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook and Android systems are NOT compatible)
⦁ Operation system: Windows 10/11 -- MAC computers are not compatible
⦁ Processor speed: Dual Core 2 GHz or better
⦁ RAM: 4GB or better
⦁ Hard Drive: 20GB or better
⦁ All peripherals must be wired (wireless keyboard, wireless mouse or wireless headset are NOT allowed)
⦁ Must have reliable high-speed internet
⦁ 20MB download minimum
⦁ 10MB upload minimum
⦁ DSL, Cable, Fiber ONLY - (no Wi-Fi or satellite-based service)
⦁ For this position, a wired USB headset with built-in microphone and noise cancellation is required.
⦁ We do require that you have an active, functioning webcam.
⦁ A second monitor/screen is highly recommended

The Details
⦁ The pay rate is $15.00 per hour, this is a W2 position.
⦁ This is a Full-Time position, part time hours are not available
⦁ Training is paid
⦁ Benefit eligible after 60 days (Medical, Vision, Dental and 401k)
⦁ This is a fully remote position, 100% work from home

• At this time this position is temporary and expected to last approximately 3-4 months.

Job Type: Full-time

Pay: $15.25 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Remote

• Health insurance